Effective Date: 11/11/2024
1. Introduction
Welcome to Aiva, your personal virtual assistant. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our service.
By using Aiva, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
A. Personal Information
When you interact with Aiva, we may collect the following personal information:
- Name (or preferred name/nickname)
- Contact Information (such as phone number, email)
- User-Submitted Data (goals, tasks, reminders, and other information you share)
B. Usage Data
We collect data about your interactions with Aiva to improve our services. This may include:
- Messages and responses
- Usage patterns (e.g., frequency of interactions)
- Technical information (e.g., device type, IP address)
3. How We Use Your Information
We use your information to:
- Personalize Aiva’s responses and support based on your goals and preferences
- Provide reminders, motivational messages, and other requested services
- Enhance, test, and improve Aiva’s functionality and experience
- Comply with legal requirements and respond to lawful requests
4. How We Share Your Information
We may share your information with:
- Third-Party Services: Services we use to process and store data, like [e.g., Airtable, SimpleTexting, OpenAI].
- Legal Authorities: When required by law or to protect our legal rights.
We do not sell, rent, or lease your personal information to any third parties.
5. Data Retention and Security
We retain your information for as long as necessary to provide Aiva’s services or comply with legal obligations. We take commercially reasonable steps to secure your data, including encryption, secure storage, and regular monitoring.
6. Your Privacy Rights
Depending on your location, you may have rights under data protection laws, such as:
- Access: Request a copy of your data
- Correction: Update or correct your information
- Deletion: Request deletion of your data
- Objection: Restrict processing of your data
To exercise these rights, please contact us at [Contact Information].
7. Data Transfers
Your data may be processed in countries outside of your own, where privacy laws may differ. We use appropriate safeguards when transferring data internationally to protect your privacy.
8. Children’s Privacy
Our service is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review this policy for any changes. Continued use of Aiva constitutes acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (801) 872-4420