Never lose a lead again.

Every call you can't take is a job going to someone else. Aiva picks up instead, takes the enquiry, and books it in while you work.

Pays for itself, or it's free Built on Twilio Made for the trades
app.aiva.co.uk / inbox
Inbox · 3 new
AllUnreadBooked
JM
James Mercer
Perfect, yes please 🙏
Booked2m
SP
Sarah Patel
Aiva is qualifying the lead…
Replying9m
LK
Lucy Khan
Booked for Thursday 9am
Booked42m
DW
Daniel Wright
Quote sent, awaiting reply
1h
AB
Aaron Bell
Booked for Mon 11am
3h
JM
James Mercer
Call answered · 2:14 PM · Aiva picked up
Booked
Call answered · moved to text
Hi James, Riverside Plumbing here. Like I said on the phone, text is quicker for getting you booked in. What's the problem?
Aiva · 8s after the call
Boiler's leaking pretty badly, can someone come today?
Yes, I can get an engineer to you between 2–4pm today. Shall I book that in?
Perfect, yes please 🙏
Booked you in for 2–4pm. You'll get a confirmation text shortly. 👍
Job booked · added to calendar
Aiva is handling this conversation Take over
The cost of silence

If you're good at your job, you shouldn't have time to answer the phone.

Every missed call rings someone else next. Pick your trade. See what it costs you in a year.

Plumbing · lost revenue per year
£17k–£35k
One to two missed enquiries a week, at a typical plumbing day rate of £350.Checkatrade
30%
Fig 01 · Calls missed Moneypennyof UK small firms let calls ring out. They're on the tools, nowhere near the phone.
69%
Fig 02 · Hang up Moneypennyof callers hang up on voicemail. You never know they rang.
£350
Fig 03 · Day rate Checkatradeis the typical UK plumbing day rate. That's what one missed ring can cost.

Day rates come from Checkatrade's 2026 cost guides, verified by CIOB and RICS member estimators. Missed-call figures come from Moneypenny's Small Business Call Report, an independent survey of 300 micro businesses alongside call data from 10,000 more. The yearly total assumes one to two missed jobs a week. Check the maths yourself. We'll work out your real numbers on the call.

How it works

Set it up once, then get on with your day.

Aiva uses the number you already have. No new number. No app for your customer. Nothing to learn.

STEP 01

A call you can't take

You're deep in a job. Or fast asleep. Either way the phone doesn't get answered. That's how work gets lost.

STEP 02

Aiva picks up instead

It answers in a voice that sounds human. It tells the caller you'll text. No voicemail. No hold music. The text lands seconds later.

STEP 03

It books the job

Aiva sorts the job over text and puts it straight in your calendar. Want the final say? Turn on approvals. Aiva texts you the details first. Reply Y to book, N to turn it down.

Risk-free

If it doesn't pay for itself, you don't pay for it.

Run Aiva for 30 days. If it books you less work than it cost, email us. We refund the lot. You keep every job it booked.

The test

Add up what Aiva booked you in 30 days. Less than you paid? The guarantee kicks in. Most owners cover a month with one job.

The claim

Send one email inside 30 days. That's it. No forms. No notice. No contract. You keep every booking.

Book a free call
No contracts · Cancel any time · From £199 a month
Questions

The questions we get most.

No. You keep the number on your van. Calls you can't take get forwarded to Aiva. Your customer rings the same number as always.
Aiva picks up, so nobody gets a voicemail. They hear one short line that sounds human: you'll text them, it's quicker. The text lands seconds later. The job gets sorted there. No app. No link. Nothing to sign up to.
No. The spoken line is short and sounds human, not like a recording. The rest is text, in your words, with your prices and your hours. You approve it all before it goes live.
Yes, if you want to. Aiva can book straight into your calendar, or text you the details first. Reply Y to book it, N to turn it down. Your call, and you can change it any time.
About 10 minutes. We do it with you on the discovery call. Like what you see? We switch it on there and then, before you pay a penny.
Three plans. Solo is £199 a month: one line, 8am to 8pm. Team is £399: cover round the clock for a crew. Fleet is £799: several lines or locations. All plans include unlimited calls and keep your number. No contract. Cancel any time.
If it hasn't paid for itself in 30 days, you get every penny back. No contract. Cancel any time.
Get started

Stop losing jobs to voicemail.

Book a free 30-minute call. We'll work out what you're missing. Then we switch Aiva on.

No contracts · No setup fee · Live in 10 minutes

Pick a time that suits you

Grab a free 30-minute slot. No pressure. Just a look at what you're missing.

or

Rather we called you?

Leave your number and we'll text you back, usually within the hour.

No spam, no contracts. We'll only text you about setting up Aiva.